Privacy Policy
Welcome to – Hiya Automotive
(“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website:
1. Information We Collect
a. Personal Data
When you use our website, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing & Shipping
- Address
- Payment Information (processed securely via third-party payment gateways)
b. Automatically Collected Data
- IP Address
- Browser type
- Device information
- Website usage data (pages visited, time spent)
c. Cookies & Tracking Technologies
We use cookies and tracking tools to:
- Improve user experience
- Analyze website traffic
- Run marketing and retargeting campaigns
2. How We Use Your Information
We use your data for:
- Processing and delivering your orders
- Sending order updates and customer support messages
- Sending promotional and marketing emails (with your consent)
- Improving website functionality and user experience
- Preventing fraud and ensuring website security
3. Consent
By using our website, you:
- Consent to the collection and use of your data as described
- Agree to receive transactional communications
- Agree to receive marketing emails only if you opt-in
You can withdraw consent at any time by contacting us or unsubscribing from emails.
4. Sharing of Information
We do not sell your personal data.
We may share your data with:
- Payment gateway providers (for secure transactions)
- Shipping and logistics partners (for order delivery)
- Email marketing platforms (for newsletters and promotions)
- Analytics and advertising partners (e.g., Google, Meta)
- Legal authorities when required by law
5. Data Retention
We retain your personal data:
- As long as necessary to fulfill orders and services
- To comply with legal obligations
- Until you request deletion (where applicable)
6. Your Rights (Under Indian Law)
Under the Digital Personal Data Protection Act 2023, you have the right to:
- Request access to your personal data
- Request correction or update
- Request deletion of your data
- Withdraw consent at any time
- Raise complaints regarding misuse of your data
To exercise these rights, contact us using the details below.
7. Data Security
We implement reasonable security practices to protect your data. However, no method of transmission over the internet is 100% secure.
8. Third-Party Services
Our website may use third-party tools such as:
- Payment gateways
- Analytics tools (Google Analytics)
- Advertising platforms (Meta Ads, Google Ads)
These services may collect and process your data according to their own privacy policies.
9. Cookies Policy
You can choose to accept or decline cookies through your browser settings. Disabling cookies may affect website functionality.
10. Children’s Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
12. Grievance Officer (India Requirement)
As per Indian law, you may contact our Grievance Officer:
- Name: [Your Name / Company Representative]
- Email: [Your Email]
- Response Time: Within 30 days
13. Contact Us
- If you have any questions or concerns regarding this Privacy Policy, contact us at:
- Email: info@hiyaautomotive.com
- Website: https://hiyaautomotive.com/
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